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Managing Performance

Based on the Take Away Training video by Ash-Quarry Productions


Performance appraisal systems often fail when:
  1. the assessment criteria are vague
  2. the assessment criteria do not apply to jobs or staff
  3. the system is perceived as a ritual


Performance management
systems succeed when:

  1. they establish a cycle for evaluating performance based on an agreed plan
  2. they support three functions:
       A. Planning for performance
       B. Performing the job
       C. Evaluating performance



  1. Planning for Performance
  2. Manager and employee together:
    1. describe the overall goal of job - what and how
    2. detail major components of the job - tasks and projects
    3. set specific performance standards for each component



  3. Performing the Job
    1. Employees can use the agreed performance plan to monitor themselves
    2. Managers can use the agreed performance plan in informal feedback



  4. Evaluating Performance
  5. Managers should:

    1. give adequate notice
    2. invite employee preparation
    3. agree on the agenda
    4. discuss performance based on the plan
    5. develop positive outcomes
    6. encourage give and take between manager and employee
Created by dan
Last modified 2006-09-26 09:39
 

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