Managing Performance
Based on the Take Away Training video by Ash-Quarry Productions
Performance appraisal systems often fail when:
- the assessment criteria are vague
- the assessment criteria do not apply to jobs or staff
- the system is perceived as a ritual
Performance management systems succeed when:
- they establish a cycle for evaluating performance based on an agreed plan
- they support three functions:
A. Planning for performance
B. Performing the job
C. Evaluating performance
- Planning for Performance Manager and employee together:
- describe the overall goal of job - what and how
- detail major components of the job - tasks and projects
- set specific performance standards for each component
- Performing the Job
- Employees can use the agreed performance plan to monitor themselves
- Managers can use the agreed performance plan in informal feedback
- Evaluating Performance Managers should:
- give adequate notice
- invite employee preparation
- agree on the agenda
- discuss performance based on the plan
- develop positive outcomes
- encourage give and take between manager and employee